Activation Guide

Lets Activate Your Service

EmojiKidz SIM Card Information

It appears that you've received this replacement watch, please enter your RMA# to continue.

Your device comes included with below plan (plan fully paid):
{{recsim.description}}
(Include: {{recsim.stacked}} months prepayment)
(Include {{recsim.stacksku}} months of service)
Upgrade Your Plan and Save More! Choose one (optional):
CHOOSE YOUR PLAN:

{{ni.label}}


/month Talk time/
Assistive calling
{{ni.titb}}
GPS tracking intervals
for location update
{{ni.max_data}}
30 Days
Data Service
{{p.period}}(${{p.iperiod}}/Month){{p.offer}}${{p.retail.toFixed(2)}}
We discount the price of your plan: ${{p.payed}}
(${{p.monthlywd}} Monthly)
* 1-Month equals to 30-days

15 Day Risk Free Trial

Summary:
SIM : {{newline.sim}}
IMEI: {{newline.imei}}
Service Plan: {{plan.plan}}
(Include {{plan.stacksku}} months of service)
(Include: {{plan.stacked}} months prepayment)
Total Amount: {{has2pay?('$'+total.toFixed(2)):'NA'}}
Carrier Recovery Fee: ${{service_fee}}
Total: ${{(total+service_fee).toFixed(2)}}

Customer Information (Parent/Guardian Info)

Billing Info for Credit/Debit Card payment option

Contact Information

Terms & Conditions of Service

Billing Information

Summary:
SIM : {{newline.sim}}
IMEI: {{newline.imei}}
Service Plan: {{plan.plan}}
(Include {{plan.stacksku}} months of service)
(Include: {{plan.stacked}} months prepayment)
Total Plan: {{has2pay?('$'+total.toFixed(2)):'$0.00'}}
Carrier Recovery Fee: ${{service_fee}}
Total: ${{(total+service_fee).toFixed(2)}}
(Optional) You have the option to continue with your services without interruption, please choose one or both:

Your personal data will never or shared with anyone, support your experience throughout this website, and for other purposes described in our Terms of Service & privacy policy.

By pressing submit, I agree to Terms & Conditions of Service
Payment Terms and Conditions:
Please read the following payment terms and conditions carefully and check the checkbox if you agree.

EmojiKidz® offers its service plans through a subscription plan, which auto-renews at the end of your plan term. The service plan begins as soon as you activate your service. You’ll be charged the rate stated at the time of purchase six days prior to your anniversary date, your payment card on file will be charged for the current plan, and your account will be updated until you cancel.
Plan renewal subscription cancellation and or overages auto refill cancellation requests can be made anytime by contacting customer support through our website. A Service Plan refund will only be granted within 15 days from activation. If you do not contact us to cancel the service plan within 15 days from the activation date, your purchase will be considered buyer’s remorse and you will no longer qualify for a refund.

By pressing submit, I agree to Terms & Conditions of Service
Successful-Submission-Icon

Congratulations!

We kept your same EmojiKidz phone number including your service plan info. The replacement SIM and Device IMEI are active now and ready to use!

Print this page for your records Activation Submitted: We received your request, as soon your SIM is Activated we will send you an email, reference Ticket {{ticket.ttid}}
EmojiKidz watch number is: {{devicePhone}}
SIM : {{newline.sim}}
IMEI: {{newline.imei}}
RMA#: {{rmaOrder}}

Make sure you POWER ON your watch, and place it in a good reception area.



Successful-Submission-Icon

Congratulations!

You have successfully activated your EmojiKidz SIM Card and has its own phone number now, woohoo!

Print this page for your records Activation Submitted: We received your request, as soon your SIM is Activated we will send you an email, reference Ticket {{ticket.ttid}}
EmojiKidz watch number is: {{ticket.phone}}
SIM : {{newline.sim}}
IMEI: {{newline.imei}}
Watch Service Plan: {{plan.plan}}
Payment confirmation number: {{ticket.trxid}}
Total plan: {{has2pay?('$'+total.toFixed(2)):'NO-CHARGES'}}
Carrier Recovery Fee: ${{service_fee}}
Total: ${{(total+service_fee).toFixed(2)}}

Make sure you POWER ON your watch, and place it in a good reception area.



Successful-Submission-Icon

Congratulations!

The SIM card has been activated with a new phone number, please check your email for more info.

Print this page for your records SIM Activation Request was Submitted: We received your request and its currently pending. We will notify you by email as soon your SIM gets ACTIVATED and provide the new Phone #, Please refer to Ticket {{ticket.ttid}} for any updates.
EmojiKidz watch number is: {{ticket.phone}}
SIM : {{newline.sim}}
IMEI: {{newline.imei}}
Watch Service Plan: {{plan.plan}}
Payment confirmation number: {{ticket.trxid}}
Total plan: {{has2pay?('$'+total.toFixed(2)):'NO-CHARGES'}}
Carrier Recovery Fee: ${{service_fee}}
Total: ${{(total+service_fee).toFixed(2)}}

Easy Set-Up

Part 1

DO NOT TURN ON THE WATCH YET If you turn it on, it might cause some error during the initial setup.

Get SIM Card# from the back of the User Guide SIM-Card-Number-Inside-Manual

1

All you need to do is (a) activate the SIM card online. (b) enter your SIM card, (c) enter your info, (d) billing info, and (e) activate! This will result in assigning a new phone number and service plan for the watch.

activation-help
2

Write down the phone number assigned to the SIM card on your booklet as you will need to input the phone number on the pairing step.

your-phone-number
3

Now you have a phone number assigned to the SIM card. You may turn ON the watch. If a QR code (binding code) pops up on the screen, this indicates that the cellular network is connected. This QR code is used to pair the watch with the app so that they can communicate.

activation-complete
Part 2
1

Download the Mobile App or Scan QR code
Enter your SIM card # to show compatible mobile app info:

Enter SIM card # here

{{model.name}}

Supported on T-Mobile Network
More Information

General Notes

Multiple watches can be paired with the same login account.
The QR code on the watch can only be used once to pair with an app account.

The first account who pairs the watch is considered as Primary/Admin account.

The admin can add a family member. Watch will automatically sync with the mobile app for family members who have been added in the Family Follower list.

Watch might take some time to connect to the internet for the first time, please wait patiently for 1-2 minutes to connect to the cellular network.

If the watch doesn't connect to the internet within an hour, and you do not see the 4G signal or the antenna bars on the watch, please press and hold the power button to restart the watch. If needed, you may take out the SIM card from the watch and insert it back as illustrated in the steps below:

  • Turn OFF the watch.
  • Open SIM card slot cover.
  • Gently take the SIM card out of the slot, by a gentle push towards the SIM to pop it out.
  • Put the SIM card back into the slot and push it through gently until you hear a click! Refer to the below illustration, pay attention to the SIM card corner for right position
  • Secure the SIM card slot cover and then turn the watch on.
physical-features

PHYSICAL FEATURES

sim-card-insertion

SIM CARD INSERTION
*Insert gently until you hear a click!

Charging the Watch

First time charge: We recommend to fully charge the watch for 8-hours before using it for the first time. In the meantime, you can activate the SIM card that comes with the watch if you haven't done it yet.